Why won't my spreadsheet import?

How to fix any file and what mistakes to avoid.

Pol Kuijken avatar
Written by Pol Kuijken
Updated over a week ago

For now, uploading spreadsheets is only possible in our Android app. If you need to upload a spreadsheet on an iOS device, you can upload it to Circuit for teams and share the route to the Circuit for teams app for iOS.

To make sure Circuit can read your file, it has to be structured the right way. 

A correctly formatted spreadsheet looks like this: 


✅  Use a supported format: CSV, TSV, XLS, XLSX
✅  The first row is used as header
✅  The header row uses the right labels*
✅  The spreadsheet only contains your stops, not of the whole team
✅  The information is split up into different columns
✅  Double check the spelling of the header row and addresses
✅  Include any extra information you need as a separate column


🚫  Photographs or PDFs of your route
🚫  Spreadsheets with multiple sheets
🚫  Empty rows between the header row and first address
🚫  Images inside the spreadsheets
🚫  Merge cells vertically

*Recommended labels: “Address Line 1”, “Address Line 2”, “City”, “State”, “Postal Code”

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