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How to change individual driver settings

Set specific start/end locations, working hours, driving and delivery speeds for each driver

Chloe Ammonds-Nutt avatar
Written by Chloe Ammonds-Nutt
Updated over 2 weeks ago

How to sort the driver list

  • Go to the main dashboard menu, click > Drivers

  • In the top right of the driver table, click the sort icon

You can sort your list of drivers by:

  • Name

  • Completed stops (from the last 7 days)

  • Last seen (last time the driver opened the app)

  • Depot

  • Creation time

  • A-Z Z-A


How to edit, pause, and remove drivers

  • Go to the main dashboard menu, click > Drivers

  • Click on a specific driver

  • You will now see a profile page for that driver

  • On the right hand side you can make edits to the driver

You can edit the following driver information:

  • Full name

  • Display name

  • Depot

  • Driver colour on the map

  • Start/end location

  • Start/end time

  • Maximum number of stops

  • Driving speed

  • Delivery speed

  • At the top of the screen you can pause or delete that driver

  • See a snapshot of that driver's analytics and their most recent routes


How to create route overrides for individual drivers

You can choose to override all other settings and create specific settings for individual drivers.

If you set specific start/end locations, working hours, and speeds for individual drivers, this detailed information will be used to create and optimize the best delivery route.

For example, if you have drivers who work at different times of the day, creating individual driver settings will make sure that morning, afternoon, and evening deliveries are assigned to the correct driver.

  • Go to the main dashboard menu click > Drivers

  • Click on a specific driver

  • You will now see a profile page for that driver

  • Under > Route overrides, you can change the route settings for each individual driver

You can edit the following route overrides:

  • Start/end location

  • Start/end time

  • Maximum number of stops

  • Driving speed

  • Delivery speed


Choose a driving and delivery speed for an individual driver

Choosing individual driver speeds can be useful if your team is a mixture of fast experienced drivers and slower inexperienced drivers.

The default setting for all drivers is an 'Average' driving and delivery speed.

Setting a driver's driving or delivery speed to 'Faster' means:

  • They will be allocated more stops than other drivers

  • The ETAs for stops on their routes will be sooner

Setting a driver's driving or delivery speed to 'Slower' means:

  • They will be allocated less stops than other drivers

  • The ETAs for stops on their routes will be later

These changes will now override all other settings and be used when creating any future routes for that individual driver.


Read next....

Click here to find out how to create driver zones.


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