How to customize your preferences:
Tap the main menu
At the top of the app screen, tap the settings icon
Here you can set custom route, navigation, general and subscription preferences
Route Preferences
How to set an average time at stops
The default 'average time at stop' is set at 1 minute.
Set a custom 'average time at stop' for more accurate route timings
Tap > Average time at stop
Enter the time in minutes/seconds
Tap > Done
How to specify a side of the road for stops
You can set a custom 'stop side' based on which side the doors are on your delivery vehicle. This means all your stops will be on that side of the road, and you won't need to cross busy roads.
The default setting is 'either side of the vehicle' as this produces the fastest routes.
Tap > Stop side
Select Yes if you can deliver to stops on either side of the vehicle
Select 'No only right side' or 'No only left side' if you want to set a custom stop side
How to turn Package ID on/off
When you turn Package ID on, every stop you add to your route will be assigned a unique Package ID number, which will remain associated with that package even if you move or edit the stop.
How to use Package ID to find items in your vehicle:
Turn Package ID on
Add a stop
Write the Package ID number generated on the package
When you arrive at that stop, the Package ID will appear in the stop details
Look for the package with that number written on it in your vehicle
Navigation Preferences
How to select a navigation app
Various navigation apps are compatible with Circuit, so you can use the one you prefer.
If you have a paid subscription to Circuit Route Planner, you can select Circuit Internal Navigation for the fastest routes.
Tap > Navigation app
Select the navigation app you wish to use
How to avoid toll roads, highways, and ferries
If you have a paid subscription to Circuit Route Planner, you can specify settings to avoid toll roads, highways, and ferries on your route.
Tap > Tolls, highways, ferries
Select > Avoid tolls. Routes and navigation directions will avoid tolls
Select > Avoid highways/ferries. Route planning won't be affected, but navigation directions will differ from the optimized route to help you successfully avoid highways/ferries.
How to turn navigation mode bubble on/off
If you have the free version of Circuit Route Planner, you will not be able to use Circuit's Internal Navigation so in order to avoid switching between Circuit and your navigation app, instead, you can use:
On Android the navigation bubble
Tap > Navigation mode bubble to on
On iOS the dynamic Island
Open your iOS device settings to enable Live Activities
Go to Settings > Face ID & Passcode and enter your passcode
Set Live Activities to > On
Open Circuit Route Planner and start a route
Then minimize the app to go from full screen to dynamic island view
With these features enabled, Circuit Route Planner appears in the navigation bubble/dynamic island, and your chosen navigation app appears on your phone screen.
General preferences
How to set a distance unit
Select the distance unit you wish to use.
Tap > Distance unit
Select Miles or Kilometers
How to set a vehicle type
Choose your vehicle type to help Circuit plan routes that will work for you.
Tap > Vehicle type
Select from Bicycle, Scooter, Car, Small Truck, Large Truck
How to set a theme type
You can choose from light or dark mode to suit your visibility needs and driving conditions.
Tap > Theme
Select Light, Dark or Follow system
If you select Follow system Circuit will automatically switch between light and dark mode, following your phone screen as it adapts to different light conditions.
Subscription
How to reset a forgotten password
If you have forgotten your password follow these steps:
Attempt to login using your email
Enter your email
Tap > Forgot password and follow the instructions
How to cancel your subscription
You can cancel your subscription at any time. After cancelling, you'll have access to the app for the rest of your billing period, but you won't be billed again.
Tap > Cancel subscription
Confirm that you wish to unsubscribe
Licenses, Terms of use, and Privacy policy
Tap > For more info
Version
The version of the app you are using is shown here.
Make sure you are using the latest version with all new features by turning on automatic updates.
How to log out
Tap > to log out of the app
Got a question?
Start a live chat, or email [email protected]