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What does the error message 'disable VPN or firewall' mean?
What does the error message 'disable VPN or firewall' mean?

Find out how to stop VPNs/firewalls preventing you from creating routes

Chloe Ammonds-Nutt avatar
Written by Chloe Ammonds-Nutt
Updated over a week ago

If you are trying to create a route but see this error message, you may need to disable or adjust the settings of any active VPN or firewall you are using, as it could be preventing Circuit from working correctly.

Once the VPN or firewall is turned off you should be able to create a route.

If you are still having problems creating routes start a live chat with Support or email [email protected] for more help.


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