How to reorder or reverse stops on your route
If you are not happy with your optimized route, you can reorder your stops in two ways:
How to manually reorder stops on your route
Tap > Refine and then > Manually order route
On the map draw a circle around the group of stops you wish to arrive at first
Next, draw a circle around the group of stops you wish to arrive at second
Draw as many groups of stops as you like in the order you want to attempt them
Any ungrouped stops will automatically be added to the route between groups in the most appropriate position
When you are happy with your groups tap > Reoptmize route
Tap > Confirm route to start your route
Tap > Continue editing if you want to make more changes
How to reverse the order of stops on your route
Tap Refine and then > Reverse route
This will reverse the order of stops and direction of your route
How to add sticky access instructions/information to a stop
You can add access instructions to a stop eg a gate code or location of a key.
The info you add will stick to that address. Whenever you add that address again in the future the access instructions will be there.
On a stop click > Access instructions
Add whatever info you want in the text field
Select 'save as default for this address' and the info will stick to that stop forever
You can edit or clear access instructions at any time
How to color code your stops
If you have certain stops that you want to highlight on your route you can now give them a different color to make them stand out.
Tap on a stop to edit it
Tap the default blue color icon in the top left
Choose a different color for that stop
Color coded stops will show as the chosen color on the map, and the progress bar
Mark a stop as a Pickup and it will automatically change to Purple
Mark a stop as having more than one package and it will automatically change to Teal
How to add notes or a photo to a stop
You can add notes and photos to a stop, which can be useful if you need to remember a gate code or want to take a photo of a package to record the condition it is in.
Tap on a stop to edit it
Tap > Add notes to add a note
Tap the camera icon to take a photo to add to that stop
How to easily find packages in your vehicle when you arrive at a stop
You can add information about where each parcel is in your vehicle to make it easier to find at the delivery address.
Tap on a stop to edit it
Tap > Package finder
Here you will see the Package ID that has been created for this stop
Select a package description
Tap > Small/Medium/Large, Box/Bag/Letter
Select a place in the vehicle for the package
Tap > Front/Middle/Back, Left/Right, Floor/Shelf
Tap > Done
On a stop you will now be able to see the package description and location eg Small Box BLS = Small Box Back, Left, Shelf
How to add multiple packages to the same stop
If you have more than 1x package for the same stop you can mark this on the stop
Tap on a stop to edit it
Next to Packages tap + or - to set the number of packages
For stops with multiple packages, it can also be useful to add notes or take photos
How to mark a stop to be delivered first, last or anytime on your route
You can choose single or multiple stops to attempt first or last on your route.
Tap on a stop to edit it
Next to Order tap > First, Auto, or Last
Tap > First and that stop will be attempted at the start of the route
Tap > Last and that stop will be attempted at the end of the route
If you don't select First/Last that stop by default will remain marked as Auto
Auto stops are fitted into the route in the most efficient order during optimization
How to mark a stop as a delivery or pickup
You can set a stop type if you have a combination of deliveries and pickups on your route.
Tap on a stop to edit it
Next to Type tap > Delivery or Pickup
Mark a stop as a Pickup and it will automatically change to Purple. Click here to learn how to color code stops
How to set a delivery time window
You can set a delivery time window if you need to arrive at a stop at a specific time.
Tap on a stop to edit it
Tap > Arrival time
Add in the specific delivery time for that stop
Example
10am and Anytime - This stop will have an ETA any time after 10am
Now and 10am - This stop will have an ETA any time before 10am
10am and 11am - This stop will have an ETA between 10am-11am
How to set the amount of time to be spent at stop
You can set a custom time at stop if you have a delivery that will take longer than usual to deliver.
Tap on a stop to edit it
Tap > Time at stop
Enter the time you will need to spend at this specific stop
Click here to read more about how to update your average time at stop settings
How to change a stop address
Tap on a stop to edit it
Tap > Change address
Find the correct address and select it
Your stop address will automatically be updated
How to duplicate a stop
Tap on a stop to edit it
Tap > Duplicate stop
A duplicate of that stop will automatically be added to your route
How to remove a stop
Tap on a stop to edit it
Tap > Remove stop
The stop will be deleted from your route
How to copy stops from one route to another
Quickly and easily copy any skipped, failed, or completed stops from one route to another so you can attempt those stops again on a different route.
You can copy stops when a route is completed:
Tap > Copy stops to a new route
Select the route you want to copy stops from
From the list, select the stops you want to copy
Tap the button to copy the selected stops to your new route
Your new route that contains the copied stops is now ready
OR
You can copy stops from the main screen menu:
On the main screen view, tap the ⠇menu
Tap > Copy stops
Select the route you want to copy stops from and to, or create a new route
Select the stops you want to copy across
Tap the button to copy the selected stops to your new route
Your new route that contains the copied stops is now ready
How to remove all stops from a route
You can remove all the stops from a route and start again from scratch.
Tap the ⠇menu next to a route
Tap > Remove stops
You will now have a blank route with the same settings but no stops
Read next...
Click here to learn how to make changes on a live route
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