It's easy to make and roll back changes on an optimized route, saving you time and effort. Make last-minute changes before sending routes to a driver, and choose to keep your route order the same or create a new route in seconds.
Click here if you want to learn how to batch-edit stops on an optimized route.
How to make changes to an optimized route
Starting with the route you want to edit, click on it to expand the stops list.
From here, you can add new stops or edit the address, stop setup, recipient and order information of existing stops.
When you make a change to your route you will see a blue message appear at the top of the sidebar with the text:
Route has unsaved changes - Discard or preview changes to continue
This indicates that the route has now entered editing mode, and you have unsaved changes on your route.
Changed or newly added stops will be indicated in the stops list and highlighted on the map with a pencil icon.
When you have finished making changes to your route, at the bottom of the screen, you will see two options:
Discard changes
Preview changes
If you are happy with your changes, click Preview changes.
When you click Preview changes, you can pick one of these three options:
Reorder changed stops - Reorder only changed stops where possible
Reorder all stops - Reorder all stops based on changes
Redistribute stops between drivers - redistribute and reorder all stops
If you select the option to Reorder changed stops
Where possible only the changed stops will be reordered, and the driver assigned to the route will remain the same.
If you select the option to Reorder all stops
All stops on the route will be reordered to reflect the changes you have made, and the driver assigned to the route will remain the same.
If you select the option to Redistribute stops between drivers
All stops will be reordered and redistributed to drivers. The drivers originally assigned to the routes will not remain the same.
Select the option that best suits your needs. Click Save changes, and then select Send route to driver.
How to manually swap or reassign routes to drivers
If you have made and saved changes to your routes and then realized that you need to reassign or swap drivers, you can do this without going back into editing mode.
After saving all your changes, click on the route where you want to change the driver.
Click on the driver, and you will see the option to Reassign route or Swap route.
Click > Reassign route and select the new driver for that route. This change saves automatically, and you can now click Send routes to drivers.
Click > Swap route and select the driver to swap routes with. This change saves automatically, and you can now click Send routes to drivers.
How to discard changes to a route
If at any point you want to delete edits you have made to your route, simply click the Discard changes button.
All changes made since you last clicked Save changes will be discarded. This action cannot be undone.
Read Next...
Click here to learn more about how to make changes to a live route.
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