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How to import and manage stops

Learn how to add, edit and move stops between routes

Chloe Ammonds-Nutt avatar
Written by Chloe Ammonds-Nutt
Updated over 2 weeks ago

How to import stops

When you log in, you will automatically land on the Stops list view. Here, you can bulk upload, edit, and move stops.

A stop can be uploaded directly to the Stops list or moved from a route it was previously assigned to back to the Stops list.

You can upload stops by:

Once you have imported your stops, they will appear as a list that displays information on the stop address, assigned depot, how it was added, the date when it was added, and more.


How to make changes to unassigned stops

To make changes to an unassigned stop, you can:

  • Click on an individual stop, and the stop details will appear.
    Edit any of the stop details and your changes will be automatically saved


    OR

  • Select multiple stops from the list and the bulk edit bar will appear.
    Click edit to make and apply a change to all the stops you have selected


How to filter, search, and sort the Stops list

At the top of the Stops page, select the status of stops you want to see in the list.
You can select all/any of the following stop statuses:

  • All stops

  • Unassigned

  • Scheduled

  • In progress

  • Completed

  • Failed

  • Unattempted

At the top of the Stops list click > Add Filter

You can filter the stops list by:

  • Status - unassigned/scheduled/in progress/completed/failed/unattempted

  • Type - pickup or delivery

  • Place in route - Start, Anywhere, End

  • Driver

  • Added from - The method used to add the stop to the list eg spreadsheet

To search the stops list enter information about the stop you want to find into the search box at the top of the page.

To specify a date range click the date range drop down in the top right of the list and select a date range or create a custom date range

To sort the stops list, click the sort icon at the top right of the list.

You can sort the stops list by time or alphabetically using :

  • Address

  • Recipient

  • Creation time

  • Earliest first

  • Latest first


How to move stops between routes

How drivers can move unassigned stops from the stops list onto a route by scanning the package's barcode label

Unassigned stops with a Barcode ID can be automatically moved from the stops list to a route created by a Driver.

  • The Dispatcher uploads stop data containing Barcode IDs via spreadsheet or via an API integration

  • The Barcode ID label is attached to the physical package

  • The Driver creates a route on their driver app, and they have the option to add a stop by scanning the barcode label on the package

  • The Driver scans the barcode label on the package. That stop is then automatically moved from the stops list and added to their route


How drivers can mark packages as delivered by scanning barcodes

Stops with a barcode ID attached can be scanned at the point of delivery by a driver to mark that delivery as completed.

This permission is on by default.

To turn it off, go to > Operations > Driver settings

  • The Driver arrives at the stop and taps > Delivered

  • The barcode scanner is automatically triggered

  • It displays the stop address and barcode ID to scan

  • Scan the barcode on the package

  • Collect proof of delivery if required

On the Dispatcher dashboard to move stops to a route:

  • Select the stops you want to add to a route from the list

  • Click > Assign to route

  • Select a route from the calendar or create a new route to add them to

To move stops from a route back to the stops list:

  • Go to the route that contains the stops you want to move

  • At the top of the page click the dropdown arrow box

  • Select > Move stops

  • This will take you to the Move Stops view

  • On the From dropdown menu select the route and then stops you want to move

  • On the To dropdown select Unassigned stops

  • Click > Move stops

Click here to read more about how to use Circuit's Move Stops feature.


Read next...

Click here to find out how to create a route.


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